Terms & Conditions

Welcome to OXM. These Terms & Conditions (“Terms”) govern your access to and use of our website, oxm.co.in, and the purchase of products offered through the website.

By accessing, browsing, or placing an order on our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About OXM

OXM is an online store offering premium-quality 3D printing products, including but not limited to:

  • PLA Filaments
  • PLA+ Filaments
  • PETG Filaments
  • ABS Filaments
  • TPU Filaments
  • Specialty 3D Printing Filaments
  • 3D Printing Accessories

All products are intended for lawful use by customers who understand their application and compatibility.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You are legally capable of entering into binding contracts under applicable law.

3. Products and Availability

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate.

However:

  • Product colors may vary slightly due to monitor or device settings.
  • Product images are for illustration purposes only.
  • Product availability is subject to stock.
  • We reserve the right to discontinue or modify products without prior notice.

4. Pricing

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • Applicable taxes and shipping charges will be calculated during checkout where applicable.

5. Orders

We reserve the right to:

  • Accept or reject any order.
  • Cancel an order due to pricing errors, stock shortages, suspected fraud, or other legitimate reasons.
  • Limit the quantity of products purchased per customer or order.

If an order is cancelled after payment, any eligible refund will be processed in accordance with applicable law.

6. Payment

We accept payment through secure payment gateways available on the website.

By making a purchase, you confirm that:

  • You are authorized to use the selected payment method.
  • The payment information provided is accurate.
  • The transaction complies with applicable laws.

OXM does not store your debit card, credit card, or banking credentials.

7. Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for convenience only and may vary due to factors beyond our control, including courier delays, weather conditions, or government restrictions.

8. Refund & Returns

Please refer to our Refund & Returns Policy before placing an order.

Unless otherwise required by applicable law, products sold by OXM are not eligible for return or refund after delivery. Customers should review product specifications and compatibility before completing their purchase.

9. Customer Responsibilities

Customers are responsible for:

  • Selecting the correct filament type, diameter, color, and quantity.
  • Ensuring compatibility with their 3D printer and intended application.
  • Providing accurate billing, shipping, and contact information.
  • Using products safely and in accordance with manufacturer recommendations.

OXM is not responsible for issues arising from incorrect printer settings, improper storage, or misuse of products.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Website design
  • Text
  • Icons
  • Product descriptions

is the property of OXM or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any website content without prior written permission.

11. User Conduct

While using this website, you agree not to:

  • Violate any applicable law or regulation.
  • Interfere with the operation or security of the website.
  • Upload malicious software or harmful code.
  • Attempt unauthorized access to any part of the website or its systems.
  • Misuse the website for fraudulent or unlawful purposes.

12. Limitation of Liability

To the maximum extent permitted by law, OXM shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the website.
  • Delayed deliveries.
  • Product misuse.
  • Printer compatibility issues.
  • Loss of business, profits, or data.

Our total liability for any claim relating to a product shall not exceed the amount paid by the customer for that product, except where otherwise required by law.

13. Warranty Disclaimer

Unless expressly stated otherwise, all products are provided on an “as is” and “as available” basis.

OXM makes no warranties beyond those required by applicable law, including any implied warranties of merchantability or fitness for a particular purpose.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Services

Our website may include links to third-party websites or services, including payment gateways and shipping providers.

OXM is not responsible for the content, policies, or practices of third-party websites or services.

16. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of products shall be subject to the exclusive jurisdiction of the competent courts in Surat, Gujarat, India, unless otherwise required by applicable law.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

OXM

Website: https://oxm.co.in

Email: oxm24@gmail.com

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)

By using oxm.co.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.